Technical support

We will only help if there has been a failure of our systems (either hardware or software). We will not help you if you have a problem with your email or FTP software.

Here are a list of the most common problems and how to fix them:

Please choose a subject.... Ordered domain name but it still shows as available. Ordered domain name but have not had a reply. Can't access the control panel. New domain not working. New pages uploaded but can't see changes. Pages uploaded but don't show up. Lost password. Not receiving email.

If this does not help then please Click Here, and enter a support ticket.
Note: you will need to register before you can use the helpdesk so follow the on screen instructions.